Step-by-Step Guide: Creating a cPanel Account in WHM

Creating a cPanel Account in WHM – WHM (Web Host Manager) allows hosting providers and resellers to manage multiple cPanel accounts. Below is a detailed guide to creating a cPanel account using WHM.

Creating a cPanel Account in WHM Prerequisites:

• Access to WHM with root or reseller privileges.
• Domain name to be associated with the new cPanel account.

Step 1: Log in to WHM

Open your browser and go to your WHM login page, typically at

Step 2: Locate the “Create a New Account” Tool

1. After logging in, you’ll be on the WHM dashboard.
2. On the left-hand sidebar, in the search box, type “Create” or scroll down to the Account Functions section.
3. Click on Create a New Account.

---

Step 3: Enter Domain Information

In the “Create a New Account” page, fill in the following details:

1. Domain: Enter the main domain name (e.g., example.com).
2. Username: This will automatically be generated based on the domain, but you can edit it if needed. Keep it short and lowercase.
3. Password: Enter a strong password, or use the Generate button to create one. Note down this password for the user.
4. Email: Enter the account owner’s contact email address. This will be used for notifications and password recovery.

---

Step 4: Choose a Package

You can either assign a predefined hosting package or customize the resource limits for the new account.

1. Choose a Package:
   • Select a predefined hosting package from the dropdown menu.
   • If you do not have a package, click Select Options Manually to specify custom resource limits.
2. Manual Options (If Not Using a Package):
   • Disk Quota (MB): Set the disk space limit.
   • Monthly Bandwidth (MB): Define the monthly data transfer limit.
   • Max FTP Accounts: Set the number of FTP accounts allowed.
   • Max Email Accounts: Specify the number of email accounts.
   • Max Databases: Limit the number of MySQL databases.
   • Max Subdomains: Set how many subdomains the account can create.
   • Max Parked Domains: Define the limit for parked domains.
   • Max Addon Domains: Set the number of additional domains that can be hosted on this account.

---

Step 5: Configure Settings

Scroll down to the Settings section:

1. cPanel Theme: Choose the default cPanel theme for the user, usually paper_lantern.
2. Locale: Select the preferred language for the cPanel interface.

---

Step 6: Configure DNS Settings

In the DNS Settings section:

1. Use the nameservers specified at the Domain’s Registrar: If the domain’s DNS is managed elsewhere, leave this option checked.
2. Overwrite Existing DNS Zones: Only select this if there is an existing DNS zone that you want to overwrite.

---

Step 7: Configure Mail Routing Settings

Choose the appropriate mail routing option for the domain:

1. Automatically Detect Configuration (recommended) – WHM will choose the best option based on your DNS.
2. Local Mail Exchanger – Select this if you want emails to be routed locally on this server.
3. Remote Mail Exchanger – Select this if the mail server is remote, like Gmail or another external provider.

---

Step 8: Review and Create Account

Review all the details you’ve entered.

1. Once everything is confirmed, click the Create button at the bottom of the page.
2. WHM will now set up the cPanel account. This may take a few moments.

---

Step 9: Completion and cPanel Login

Once the account is created, you will see a confirmation message.

1. You can now provide the account details (username, password, and cPanel login URL) to the user.
2. The cPanel login URL typically looks like this:

Step 10: Manage the New cPanel Account

1. After account creation, you can manage it by searching for the List Accounts section in WHM.
2. Here, you can:
   • Suspend/Unsuspend the account.
   • Modify account settings.
   • Monitor usage and quotas.

---

Common Issues and Troubleshooting:

• Invalid Domain: Ensure the domain name is formatted correctly without spaces or special characters.
• DNS Propagation: If DNS changes were made, remember that they may take up to 48 hours to propagate globally.
• Exceeding Quotas: If resource limits (disk space, bandwidth) are reached, either upgrade the package or modify limits.

---

This step-by-step guide will help you successfully create a new cPanel account using WHM, enabling you to manage web hosting for clients or personal projects easily.